Challenge
Due to the COVID-19 restrictions regarding face-to-face meetings, this CSR association wasn’t able to host its annual seminar physically. Pre-COVID, the CSR association’s seminars were accessible to all of its members and stakeholders.
Solution
Representatives of the CSR association reacted positively towards the Company Webcast solution. The opportunity to disseminate important information to audience members at the same time as interacting and engaging with meeting participants was a key factor in the decision-making process.
The association opted for a hybrid event, with speakers present both on-site and virtually. A journalist hosted and moderated the conversation in a debate format, as well as fielding questions from online viewers via the live chat function of the Company Webcast platform.
Result
The CSR association promoted the webcast through email marketing, Twitter, LinkedIn and its website. This cross-channel promotion resulted in 356 connected participants, a significantly larger audience than the client would expect for a wholly physical event.
The CSR association was very happy with the services Company Webcast provided. The feedback of their representative was:
“We were referred by one of our partners to Company Webcast because of their good service and support. That turned out to work very well for us.”
Some aspects of the webcast solution that the CSR association appreciated the most include:
- The live chat function in the platform that enabled the moderators to answer all the questions asked (half of them during the event and half of them afterwards)
- The instant replay function that enables playback and pausing during the live stream
- The sequencing that allows Company Webcast customers to select content for social media
- The clear insights after the event, which enabled the CSR association to focus on following up with viewers who participated for thirty minutes or more.
Overall, the CSR association’s first experience with Company Webcast was a definite success. If you are looking for inspiration for your next webcast, check this one out. We look forward to you getting in touch so we can help you organise your next successful online event.
